Registration and deposit to the account are required to play for real money and receive winnings. When using a real account, make sure that the "Demo Mode" option is disabled, since it involves free participation in games.

Registration is simple:
This casino offers a simplified registration option using your net social If you decide to register using the social net net It only takes 1 second!

In this case, your account will be linked to the social net profilo The casino will automatically receive some information from your social networks (name, email, sometimes phone number), the rest of the data will have to be entered by you.

Registration also includes email registration.

To simplify the registration process, in Ardente we offer the possibility to enter only a username (nickname) and an email address. An email with an activation code or activation link is sent to the specified mailbox. Therefore, you should specify your real email, that is, the valid mailing address - email message from the online casino will be sent to this address. If you plan to make payment transactions using bank cards or Internet wallets, be sure to provide your real data. In today's digital age, Internet security comes first, especially when it comes to financial and personal data. Considering that real money is played in casinos, the administration is trying to protect itself from scammers using bank cards or other people's accounts, and from criminals involved in money laundering. Then you will be able to make not only the deposit of money to your virtual account, but also the withdrawal of winnings.

The welcome bonus is a bonus that is offered only to new customers who register on the site ardente.com from PC, mobile and App. Bonuses are equivalent to discount coupons on your bets. In most cases, unless otherwise specified, bonuses are paid in proportion to the recharge made.

Example: a promotion offers a bonus equal to 50% of the recharge made, up to a maximum of 50 euros. This means that by reloading 100 euros you will receive 50 euros bonus to spend on the game or games indicated. Welcome bonuses are related to registration and are valid only for new customers. In this sense, they are not repeatable since each subject is allowed to open only one game account. Other types of bonuses may have different mechanics that are specified on the pages with information about promotions.

Do you want to discover all our welcome bonus offer? See the Promotions page.

Click on the Register button in the site header and fill out a simple form. After sending the data to the specified email, you will receive an email with a link to confirm this registration.

You can access your account using your username and password

To block your account, contact the Support Service of the online casino "Ardente".

You can restore access to your account at any time.

You can recover the forgotten password

In the "Ardente" online casino system you can have only one account. Upon detection of multiple accounts, the online casino reserves the right to block all additional accounts and cancel their balances.

To resume site operation, use the site mirror. For more information contact the Online Casino "Ardente" Support Service.

The "Ardente" online casino offers two participation options. To participate for free, you need to play in demo mode. In this case, it is impossible to play for real money and withdraw winnings. To play for real money you need to top up your account in the section "Payment".

The payment methods that the customer can use to make direct online recharge to the game account are: Visa or Mastercard, Skrill, Neteller, PaysafeCard, ADVcash, EcoPayz, Bitcoin.

Open the section "Payment" on the main page of the site and select the method for making a deposit. After that, indicate the amount and click the "Payment" button. The minimum deposit amount is 20 The maximum amount of a one-time deposit is 2000 If you have any difficulties, contact Support.

Open the section "Withdraw" and select the tab "Withdraw", then specify the amount and withdrawal method. Please note that you must specify the same method by which the account was provided. And then follow the instructions.

Safety first!

The correctness of your game in Ardente is guaranteed. We use modern data protection methods, such as SSL encryption protocol, a secure connection protocol with data encryption to avoid any possibility of interception of information by intruders. The official website of Casino Ardente guarantees absolute security and confidentiality of information and financial transactions of players. All information about the user, including login, password and winnings, is transmitted in encrypted form. The data that users enter during registration is used only to improve the quality of service and provide additional security for the game account. The quality and integrity of our website is guaranteed by our partner PlayTech.

To receive a win, you need to fill out an application for withdrawing funds in the "Withdraw" section. The minimum amount available for withdrawal is €50. The maximum amount of daily withdrawal is €500. Withdrawal of funds is carried out within 48 hours. Please note that withdrawals are made only to the details from which the account was replenished.

Withdrawals can be made at the customer's request by means of bank transfers, Visa, Mastercard or Bitcoin.

The customer can make withdrawals of an amount of not less than 50 Euros with the following amount limits:

• for bank transfer, 1 operation per day is allowed.
• for Skrill MoneyBookers, there is a maximum per operation of 10,000 Euros, a maximum of 1 operation per day is allowed and consequently the daily withdrawal limit is 10,000 Euros and the weekly withdrawal limit is 70,000 Euros.
• for Neteller there is a maximum operation of 5,000 Euros, a maximum of 1 operation per day is allowed and consequently the daily withdrawal limit of 5,000 Euros and the weekly withdrawal limit is 35,000 Euros.
• for Visa and Mastercard, there is a maximum transaction of 5,000 Euros, a maximum of 1 transaction per day is allowed and consequently the daily withdrawal limit is 5,000 Euros and the weekly withdrawal limit is 35,000 Euros.

Bonuses are credited to your account after replenishment. Bonus funds can be used on bets. More information can be found in the section "Promotions".

Each bonus has an expiration date, after which it can no longer be used. The expiration date is shown on the promotion page, the area dedicated to the management of your profile and game account.

Bonuses are never withdrawable. You can only use them as a discount on your plays for each reload operation.

Check the Internet connection of your device and contact The support service .

24h/7d support available

You don't have to worry anymore if technical problems happen.

Customer care is the most important task of Ardente Casino.

We recommend that you continue working with the site using the working mirror of the Ardente Casino, install a free extension in the Google Chrome browser or enable the VPN option in your browser.

Check that pop-up blocks are not active on your PC. To disable them:

• open Chrome on your computer;
• click on the button with the three lines horizontally located at the top right;
• select the Settings item;
• in the Privacy and Security section, click Site Settings;
• click Popups and redirects;
• move the switch at the top of the screen to ON, so that the Locked option (recommended option) is replaced with the Allowed one.

• open Firefox on computer;
• click on the button with the three lines horizontally located at the top right;
• select Options;
• in the tab that opens, select the item Privacy and security from the menu on the left;
• in the Permissions section remove the check mark on the box placed next to the Block pop-up windows item.

• open Safari on your computer;
• click on the Safari menu, at the top left and select the Preferences item;
• select the Sites tabeb;
• click on the Pop-up Windows item located in the left sidebar;
• choose the Allow option from the drop-down menu when visiting other sites

• open Internet Explorer
• click on the gear wheel icon at the top right;
• select the Internet Options item;
• select the Privac taby
• remove the check from the box located next to the Activate Popup blocker item and click first the Apply button and then the OK one, to save the changes.